Privacy policy

Last Updated: October 4, 2026

At One-StopGoods.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with our services, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number, if provided

  • Order and transaction information

  • Payment-related information necessary to process your purchase

  • Information you provide when contacting customer support

  • Device, browser, IP address, and website usage information

  • Other information you voluntarily provide to us

We only collect information that is reasonably necessary to operate our business, provide our services, process orders, and communicate with customers.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders

  • Process payments and prevent fraudulent transactions

  • Arrange shipping and delivery

  • Communicate with you about your orders

  • Respond to customer service requests

  • Provide customer support

  • Improve our website, products, and services

  • Maintain website security

  • Comply with legal and regulatory obligations

  • Send promotional or marketing communications where permitted by law and where you have provided the appropriate consent

3. Payment Information

Payments may be processed through third-party payment providers.

We do not intend to store complete payment card information on our own systems. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.

You should review the privacy policy of your chosen payment provider for additional information about how it handles payment data.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve the shopping experience.

Cookies may also be used by third-party services that support website functionality, analytics, advertising, or payment processing.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features or functionality.

5. Information Sharing

We do not sell your personal information as a general business practice.

We may share information with trusted third parties when reasonably necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and technology providers

  • Customer service providers

  • Analytics or website service providers

  • Fraud prevention and security providers

  • Professional advisers or service providers

  • Government authorities or law enforcement where required by law

These parties may only receive information reasonably necessary to perform their services or meet legal requirements.

6. Third-Party Services and Links

Our website may contain links to third-party websites, services, or payment providers.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business and financial records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When information is no longer reasonably required, we may securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is used

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

To exercise an applicable privacy right, please contact us using the information below.

We may need to verify your identity before completing certain requests.

10. Marketing Communications

If you receive marketing emails from us, you can unsubscribe at any time by following the unsubscribe instructions included in the communication.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages, such as order confirmations, shipping updates, or customer service communications.

11. Children's Privacy

Our website is not intended for children who are under the age required by applicable law to provide their own consent to data processing.

We do not knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

12. International Customers and Data Transfers

Because we serve customers in both the United States and United Kingdom, personal information may be processed or stored in countries other than the country where you live.

Where required by applicable law, we will take appropriate measures when transferring personal information internationally.

13. United Kingdom Privacy Rights

If you are located in the United Kingdom, applicable UK data protection laws may provide you with additional rights concerning your personal information.

Depending on the circumstances, these rights may include access, correction, deletion, restriction of processing, objection to processing, data portability, and rights relating to automated decision-making.

You may also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

14. California and Other U.S. Privacy Rights

Certain U.S. states provide residents with additional privacy rights.

Depending on your state of residence and applicable law, you may have rights concerning access, correction, deletion, opting out of certain uses or disclosures of personal information, and other privacy protections.

We will handle valid privacy requests in accordance with applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this page periodically for the latest information about our privacy practices.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us:

One-StopGoods.shop
112 E Sheridan Ave
New Castle, PA 16105
USA

Email: help@one-StopGoods.shop